Privacy Policy | Sora Playground - Sora 2 AI Video Generator

Introduction

Welcome to Sora Playground. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation service.

Last Updated: January 15, 2025

1. Information We Collect

Personal Information

When you register for an account, we collect:

Name and email address
Payment information (processed securely through Stripe)
Profile information you choose to provide

Usage Information

We automatically collect:

Video generation prompts and preferences
Reference images you upload
Generated video content
Usage statistics and analytics
Device information and IP address
Browser type and operating system

Cookies and Tracking

We use cookies and similar technologies to:

Maintain your login session
Remember your preferences
Analyze site traffic and usage patterns
Improve our services

2. How We Use Your Information

We use your information to:

Provide and maintain our AI video generation services
Process your payments and manage your credits
Send you important updates and notifications
Improve our AI models and service quality
Provide customer support
Prevent fraud and ensure security
Comply with legal obligations

We do not sell your personal information. We may share your data with:

Service Providers:

OpenAI for AI video generation processing
Stripe for payment processing
Cloud storage providers for storing your generated videos
Analytics providers for service improvement

Legal Requirements: We may disclose your information when required by law or to protect our rights, prevent fraud, or ensure user safety.

4. Data Storage and Security

Security Measures

We implement industry-standard security measures including:

Encryption of data in transit and at rest
Regular security audits
Access controls and authentication
Secure payment processing

Data Retention

Account information: Retained while your account is active
Generated videos: Stored as per your subscription plan
Usage data: Retained for analytics purposes (anonymized after 12 months)
Payment records: Retained as required by law

5. Your Rights

You have the right to:

Access: Request a copy of your personal data
Correction: Update or correct your information
Deletion: Request deletion of your account and data
Portability: Export your data in a standard format
Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at support@soraplayground.org

6. AI-Generated Content

Content Ownership

You retain ownership of:

Your input prompts and reference images
Videos generated using our service

Content Usage

We may use anonymized and aggregated data from your generations to improve our AI models and develop new features. Your specific prompts and videos are not used for training without your explicit consent.

7. Children's Privacy

Sora Playground is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising your rights

We do not sell personal information.

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation including the right to access, rectify, erase, restrict processing, data portability, and to lodge a complaint with your local data protection authority.

11. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of Sora Playground after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us or email support@soraplayground.org

This privacy policy is designed to comply with major privacy regulations including GDPR, CCPA, and other international privacy laws.