Terms of Service

The terms and conditions governing the use of Sora Playground services

2025/01/15

Introduction

Welcome to Sora Playground. These Terms of Service ("Terms") govern your access to and use of our AI video generation platform. By accessing or using Sora Playground, you agree to be bound by these Terms.

Last Updated: January 15, 2025

Please read these Terms carefully before using our service.

1. Acceptance of Terms

By creating an account, accessing, or using Sora Playground, you agree to:

  • Be bound by these Terms
  • Comply with all applicable laws and regulations
  • Be at least 13 years of age (or the age of majority in your jurisdiction)

If you do not agree to these Terms, you may not use our services.

2. Description of Service

Sora Playground provides an AI-powered video generation platform that allows users to:

  • Generate videos from text prompts
  • Upload reference images for video generation
  • Choose from multiple AI models (Sora-2, Sora-2-Pro)
  • Select video durations and aspect ratios
  • Store and manage generated videos

3. Account Registration

Account Creation

To use our service, you must:

  • Provide accurate and complete information
  • Maintain the security of your password
  • Promptly update any changes to your information
  • Be responsible for all activities under your account

Account Security

You agree to:

  • Not share your account credentials
  • Notify us immediately of any unauthorized access
  • Be solely responsible for activity on your account

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Credits and Payments

Credit System

  • Our service operates on a credit-based system
  • Credits are required to generate videos
  • Credit costs vary by model, duration, and resolution
  • Credits may expire based on your subscription plan

Payments

  • Payments are processed securely through Stripe
  • Subscription plans renew automatically unless cancelled
  • Credit packs are non-refundable once purchased
  • All prices are in USD unless otherwise stated

Refund Policy

  • Subscription refunds may be provided at our discretion
  • Failed video generations do not consume credits
  • Credit packs are final sale and non-refundable

5. Acceptable Use Policy

Permitted Uses

You may use Sora Playground to:

  • Create original video content
  • Generate videos for personal or commercial use
  • Experiment with AI video generation

Prohibited Uses

You may NOT:

  • Generate content that is illegal, harmful, or violates others' rights
  • Create deepfakes or misleading content without disclosure
  • Generate content depicting violence, hate speech, or adult content
  • Generate content that infringes on copyrights or trademarks
  • Use automated tools to abuse our service
  • Attempt to reverse engineer our AI models
  • Share or resell your account access
  • Generate content for spam or malicious purposes

Violation of these policies may result in immediate account termination.

6. Intellectual Property Rights

Your Content

  • You retain ownership of your text prompts and uploaded images
  • You retain ownership of videos generated through our service
  • You grant us a license to process your content to provide our services

Our Platform

  • Sora Playground and its technology are protected by copyright, trademark, and other intellectual property laws
  • You may not copy, modify, distribute, or create derivative works of our platform
  • Our trademarks and branding may not be used without permission

Generated Content

  • Videos generated using our service may be used for commercial purposes
  • You are responsible for ensuring your use complies with applicable laws
  • You must disclose that content is AI-generated where required by law

7. Content License and Usage

License to Us

By using our service, you grant Sora Playground:

  • A non-exclusive license to process your prompts and images
  • Permission to store your generated videos
  • Rights to use anonymized, aggregated data for service improvement

Your License

We grant you a non-exclusive, non-transferable license to:

  • Access and use our platform
  • Create and download your generated videos
  • Use generated content subject to these Terms

8. AI Model Improvements

We may use anonymized and aggregated data to:

  • Improve our AI models
  • Develop new features
  • Enhance video generation quality

Your specific prompts and videos will not be used for training without explicit consent.

9. Service Availability

Uptime

We strive to maintain high availability but do not guarantee:

  • Uninterrupted access to our services
  • Error-free operation
  • Specific generation times

Maintenance

We may perform scheduled or emergency maintenance that temporarily interrupts service availability.

Service Changes

We reserve the right to:

  • Modify or discontinue features
  • Change pricing and credit costs
  • Update AI models and capabilities

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Sora Playground is provided "AS IS" without warranties
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount you paid in the last 12 months
  • We are not responsible for content you generate or how you use it

11. Indemnification

You agree to indemnify and hold harmless Sora Playground from any claims, damages, or expenses arising from:

  • Your use of our service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you generate or distribute

12. Third-Party Services

Our service integrates with:

  • OpenAI for video generation
  • Stripe for payment processing
  • Cloud storage providers

Your use of these services is subject to their respective terms and policies.

13. Dispute Resolution

Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

Arbitration

Any disputes shall be resolved through binding arbitration, except where prohibited by law.

Class Action Waiver

You agree to bring claims individually and waive any right to participate in class actions.

14. Termination

By You

You may terminate your account at any time by contacting support or using account settings.

By Us

We may suspend or terminate your account if you:

  • Violate these Terms
  • Engage in fraudulent activity
  • Abuse our service
  • Fail to pay required fees

Upon termination:

  • Your access will be immediately revoked
  • Generated videos may be deleted per our retention policy
  • Outstanding balances become immediately due

15. Changes to Terms

We may update these Terms periodically. Changes will be effective:

  • Immediately upon posting for minor changes
  • After 30 days notice for material changes

Your continued use after changes constitutes acceptance of the updated Terms.

16. General Provisions

Entire Agreement

These Terms constitute the entire agreement between you and Sora Playground.

Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

No Waiver

Our failure to enforce any right does not waive that right.

Assignment

You may not assign these Terms. We may assign our rights and obligations.

17. Contact Information

For questions about these Terms:

18. Acknowledgment

By using Sora Playground, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

These Terms of Service are effective as of the date listed above and govern your use of Sora Playground's AI video generation services.